Hotel Butterfly Torre del Lago Puccini, Torre del Lago Puccini

This hotel has a lovely atmosphere with beautiful lake views, and I truly enjoyed the dining options, especially breakfast. However, my stay was marred by significant cleanliness issues in the spa, which severely impacted my overall experience. The staff's response to my concerns was disappointing, which added to my frustration.

During my stay, I unfortunately encountered some cleanliness issues that were hard to overlook, particularly in the spa area. While the location by the lake was beautiful and provided a relaxing atmosphere, the lack of attention to detail in room maintenance was disappointing. The service was decent, but personal attention seemed lacking in my case. Overall, the pricing reflected some good value, but I expected much more considering the circumstances of my visit.

The hotel offered a marvellous experience with warm and helpful staff, particularly Cedric, who went above and beyond. It was ideally situated for the Puccini Festival but could benefit from providing transport options from the station, as local taxis were quite pricey. The meals were exceptional, and the breakfast choices were delightful, adding to the overall satisfaction.

I had a mixed experience at this hotel. While the views of the lake were absolutely stunning and the breakfast options were delightful, my stay was marred by issues with the cleanliness of the spa and lack of adequate staff response to my concerns. The ambiance is charming, but it could definitely improve in terms of maintenance.

My stay was magical, especially with the breathtaking views by the lake and the enchanting sounds from the nearby Puccini Festival. The staff truly made my visit worthwhile, always eager to help and enhance my experience. However, I had some issues with the room cleanliness that should have been addressed more thoroughly. Overall, it’s a charming place, but not without its flaws.

My stay at the hotel was a mix of highs and lows. On the bright side, the breakfast was delicious and offered a variety of tasty options, and I appreciated the beautiful lake views from my room. However, I encountered cleanliness issues, particularly in the spa area, and the service was lacking in attentiveness regarding my concerns. Overall, while the ambiance was lovely, the cleanliness left much to be desired, impacting my experience.

I had a wonderful experience at this hotel with stunning views and excellent dining options. The rooms were modern and clean, making for a lovely stay. However, I did notice some inconsistencies in the service and could suggest improvements for a more seamless experience, particularly in staff responsiveness. Overall, great value for the memorable ambiance and experiences offered.

This hotel offers a fantastic dining experience with a charming atmosphere, located right by the lake and near the Puccini Festival theater. The staff were attentive and enhanced my stay significantly. However, the journey from the station could be better managed with transport options, as local taxis were quite pricey. The room's cleanliness unfortunately did not meet expectations, affecting the overall impression.

The hotel offers a marvellous experience with great service, particularly from the attentive staff who go out of their way to assist. The dining experience was spot on, especially the breakfast options that pleased the taste buds. However, accessing the hotel can be a bit challenging due to limited transport from the station, and the room size could be cramped for some. Overall, it’s a fantastic place for those visiting for the opera or local attractions.

I had a mixed experience at this hotel. While the stunning views of the lake and the delightful breakfast options really stood out, I was disheartened by the cleanliness in some areas, particularly regarding the spa facilities. The staff were generally attentive and helpful, making an effort to enhance my stay. However, the overall condition of the hotel needs some serious attention.